Trust Center
At Keplars, security, privacy, and reliability are fundamental to how we build and operate our platform. We continuously invest in protecting customer data, maintaining infrastructure resilience, and improving our compliance posture as we grow.
Security Measures
Encryption
All data in transit is protected with TLS encryption. Data at rest is encrypted at the storage level. API access is secured through robust authentication mechanisms with least-privilege access controls enforced throughout.
Infrastructure Security
We continuously monitor our infrastructure for anomalies and threats. Automated backups and recovery procedures ensure data resilience. Environments are isolated with restricted access, and vulnerabilities are tracked and remediated proactively.
Email Infrastructure Protection
Keplars supports SPF, DKIM, and DMARC authentication standards for all sending domains. We actively monitor email reputation and operate deliverability and abuse prevention systems to protect our platform and customers.
Privacy & Data Protection
We are committed to protecting customer data and following privacy best practices. Customer data is handled in accordance with our Privacy Policy, with access restricted to authorized personnel and audited regularly. We apply secure data storage and transmission practices throughout our systems and conduct ongoing privacy and compliance reviews.
Compliance Roadmap
As part of our commitment to enterprise readiness, we are actively investing in security and compliance initiatives.
| Initiative | Status |
|---|---|
| SOC 2 Type I Audit | In Progress |
| GDPR Readiness Review | In Progress |
| Security Controls Assessment | Ongoing |
| Vendor Security Review Process | Implemented |
| Encryption at Rest & In Transit | Implemented |
| Security Monitoring & Alerting | Implemented |
| Backup & Recovery Procedures | Implemented |
| SOC 2 Type II Preparation | Planned |
Security Testing
We regularly conduct security reviews, vulnerability assessments, and dependency monitoring. Our systems undergo continuous infrastructure hardening, and we maintain incident response plans to identify and address security events promptly.
Reliability
Keplars is designed to provide dependable communication infrastructure for modern applications. We continuously monitor email delivery performance, infrastructure availability, API reliability, and overall system health metrics to ensure consistent service for every customer.
Responsible Disclosure
If you believe you have discovered a security vulnerability, please contact our security team at [email protected]. We appreciate responsible disclosure and will investigate all legitimate reports promptly.
Questions?
For security, privacy, or compliance inquiries, reach out to [email protected] or [email protected].
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